MarkĀ Mahacek
Support Engineer at Elastic
California, United States
Summary
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Rockstarš
Top SchoolMark Mahacek is a Senior Support Engineer with nine years of focused experience in observability and enterprise IT, currently supporting Elastic after progressing from Support Engineer to his current role. He combines deep hands-on skills in server, storage, and network administration with a background in solutions architecture, having led pre-sales designs and customer-specific monitoring implementations at The OpenNMS Group. Comfortable translating complex product issues into reproducible fixes, he bridges engineering, product, and customer success to drive resolution and product improvements. His long tenure in public education IT honed practical, cost-conscious deployment and documentation skills across Active Directory, Exchange, VMware, SQL and cloud productivity suites. Based in California, he pairs technical breadth with a pragmatic focus on operational reliability and customer enablement, often turning support cases into feature or process enhancements.
9 years of coding experience
7 years of employment as a software developer
Bachelorās Degree Computer Information Systems, Bachelorās Degree Computer Information Systems at California State University, StanislausAssociateās Degree Liberal Arts and Sciences/Liberal Studies, Associateās Degree Liberal Arts and Sciences/Liberal Studies at Merced Community College District
Github Skills (176)
truth10
opensearch10
opennms10
dashboard10
addin10
python10
windows10
heartbeat10
grafana10
automation10
elasticsearch10
influxdb10
streaming10
network-tools10
monitoring10
Programming languages (14)
Github contributions (5)
opennms-forge/kafka-consumer-py
May 2022 - Feb 2024
Contributions:2 releases, 16 pushes, 1 branch in 1 year 9 months
mmahacek/opennms-bsm-builder-py
Sep 2022 - Sep 2024
Contributions:2 PRs, 37 pushes, 1 branch in 2 years
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