Summary
Mark Millan is an IT consultant and Service Desk Technical Analyst with 11 years of hands-on experience in support, troubleshooting, and platform trust operations. He transitioned from nearly three years in Trust and Safety at Accenture—where he honed risk assessment, content moderation, and incident investigation skills—to IT consulting at CGI, focusing on system optimization, SQL troubleshooting, and end-user support. Mark combines a technician’s attention to hardware and software details with a consultant’s process-driven approach to improving operational efficiency. Based in Bacoor, Cavite, he draws on a computer engineering background from the Technological University of the Philippines and years of freelance repair work that sharpened his practical problem-solving. Known for methodical diagnostics and continuous learning, he thrives in dynamic environments bridging security, infrastructure, and user-facing services.
11 years of coding experience
3 years of employment as a software developer
Bachelor of Technology in Information Technology Computer Engineering, Bachelor of Technology in Information Technology Computer Engineering at Technological University of the Philippines