Summary
Mark Pollack is an engineering technical leader with nine years in senior delivery and over two decades of hands-on software experience, currently driving cloud-native, serverless, and DevOps-enabled solutions at Cisco. He blends empathetic stakeholder analysis with lean architecture to translate complex content and learning workflows into simple, measurable products—most recently automating content ingestion for a Social Good E-Learning platform. Mark pairs Agile coaching and delivery process design with deep technical chops in AWS, JavaScript frameworks, and standards like xAPI, SCORM, and WCAG to increase velocity and reduce waste. He has a proven record accelerating product delivery and pre-sales success across education and enterprise clients, and a curiosity for decentralization and ML-led proofs of concept reflected in past projects. Colleagues rely on him to create clear documentation, priority-driven user stories, and deployment pipelines that make cross-functional teams more predictable and effective.
9 years of coding experience
21 years of employment as a software developer
AA, Design and Visual Communications, General, AA, Design and Visual Communications, General at The Art Institutes