Summary
Mark Richards is a Principal Engineer with over a decade of experience designing and rescuing high-performance, data-intensive systems that serve billions and process petabytes at millisecond scale. He blends hands-on engineering, architecture and leadership—having driven cloud adoption, SRE, and product ownership across industries from media and retail to pharma and fintech. Mark has a track record of multi-thousand-fold performance wins, multimillion-pound cost savings, and restoring reliability to legacy platforms while standing trusted in production incidents. He runs a consultancy, has led platform foundations work (security, IAM, API and data architecture) at companies like Kaluza and Ticketmaster, and repeatedly builds small, impactful POCs that become team-owned products. Unusually, his background includes clinical study management and retail experience, which shapes a pragmatic focus on business stakeholders as well as technical excellence.
11 years of coding experience
13 years of employment as a software developer
BSc, Computer Science, BSc, Computer Science at University of Kent