Summary
Mark Ridlen is a Senior System Engineer with 11 years of hands-on experience building and supporting enterprise Linux infrastructure across healthcare and financial services. Currently at Mayo Clinic after advising RHEL development for Citi through NTT DATA, he specializes in Red Hat Linux, server engineering, and automation of FTP and other operational systems. His background includes deep-rooted troubleshooting and support roles at SoftLayer/IBM and early colocation and hosting support, giving him a practical, customer-focused approach to reliability and incident resolution. Based in Texas, he combines systems-level expertise with a pragmatic communication style—preferring direct email contact—and a foundation in Computer Information Systems and Theology that reflects a thoughtful, service-oriented mindset.
11 years of coding experience
8 years of employment as a software developer
Bachelor of Science (B.S.), Computer Information Systems and Theology, Bachelor of Science (B.S.), Computer Information Systems and Theology at Emmaus Bible College