Senior CX Analyst at Memorial Hermann Health System
Houston, Texas, United States
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Summary
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Senior
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Mark Rieke is a Senior CX Analyst in Houston with eight years of engineering and data experience, blending a Mechanical Engineering background with hands-on roles at Siemens Energy and Memorial Hermann Health System. He translates Qualtrics survey data into actionable insights using R and tidymodels, and is known for creating clear, visually compelling charts that drive patient-satisfaction improvements. His early career designing mobile gas-turbine power plants and custom engineering solutions at American Airlines gives him a practical, systems-oriented perspective on problem solving. Outside of work he analyzes public political datasets and shares reproducible R projects on GitHub, and he brings a creative streak to life through jazzy piano and home improvement projects.
8 years of coding experience
4 years of employment as a software developer
Bachelor of Science - BS, Mechanical Engineering, Bachelor of Science - BS, Mechanical Engineering at University of Tulsa
Source code, data, & working files for blog posts to www.thedatadiary.net
Contributions:4 PRs, 123 pushes, 2 branches in 9 months
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Mark Rieke - Senior CX Analyst at Memorial Hermann Health System