Mark Riggins is a Principal Software Engineer with 11+ years in senior roles and a deep history designing highly available, fault-tolerant distributed systems across Amazon and earlier research and security-focused organizations. He currently leads architecture for Amazon’s Shipping Platform, shaping pricing and policy services that integrate with search, fulfillment, and cross-organizational initiatives to accelerate innovation. His career includes founding a small tech business, major contributions to Amazon’s first distributed CustomerMaster service (achieving five nines availability), and early security and synchronization innovations at Visto and Bell Labs. That blend of product-critical production engineering and security-conscious research gives him a rare combination of operational rigor and architectural breadth. Based in Lakeland, Florida, he pairs an MS in Computer Engineering with practical experience turning complex, high-impact requirements into resilient services used worldwide. Notably, his patented and litigated security work has had measurable commercial impact beyond his engineering teams.
11 years of coding experience
12 years of employment as a software developer
BA, Ministry, BA, Ministry at Southeastern College
BS, Math, Computer Science CSC, BS, Math, Computer Science CSC at University of North Carolina at Greensboro
MS, Computer Engineering, MS, Computer Engineering at NC State University
Contributions:25 releases, 80 commits, 3 PRs in 7 months
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Mark Riggins - Principal Software Engineer at Amazon