Mark Rivera
University Financial Aid Director at The City University of New York
New York, New York, United States
Summary
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Senior🎓
Top SchoolMark Rivera is a seasoned higher education financial aid leader with nine years of senior operations experience managing shared services across 25 CUNY colleges and overseeing disbursement of over $1 billion in aid. He blends deep policy and compliance expertise with technical fluency—leading ERP (PeopleSoft) implementations, SaaS integrations, batch process redesigns, and online forms/verification solutions that materially improved efficiency and student experience. Mark has driven award-winning innovation at both university and college levels, including nationally recognized Federal Work-Study initiatives and early adoption of automated verification and certification tools. His academic background (EdD, MPA, MSEd) and research on leadership during ERP-driven change underpin a pragmatic, evidence-based approach to systems transformation. Comfortable at the intersection of policy, tech, and operations, he’s equally at home authoring functional designs or shepherding large-scale process change across distributed campuses. Outside the office he keeps a developer’s curiosity (full-stack GitHub bio) and a practical focus on usability that informs his student-centered solutions.
9 years of coding experience
M.S. ED, Higher Education Administration, M.S. ED, Higher Education Administration at Baruch CollegeDoctor of Education (EdD) in Organizational Leadership, Higher Education/Higher Education Administration, Doctor of Education (EdD) in Organizational Leadership, Higher Education/Higher Education Administration at Grand Canyon UniversityCertificate Program in Oracle Database 12c Developer, Information Technology, Certificate Program in Oracle Database 12c Developer, Information Technology at New York UniversityMPA, Human Resource Management, MPA, Human Resource Management at John Jay College of Criminal Justice
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (7)
rights10
responsive7
react7
css7
javascript7
html6
mobile-first5
Programming languages (6)
Github contributions (5)
MarkRivera/MarkRivera
Dec 2020 - Jun 2023
Contributions:19 pushes, 1 branch in 2 years 6 months
MarkRivera/WebPortfolio
Mar 2017 - Mar 2017
Contributions:45 pushes, 1 branch in 8 days
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