Summary
Mark Shanklin is a Pega Certified Systems Architect and software engineer with a decade of experience building and automating enterprise claims and case-management solutions for major insurers and banks. With a BS in Computer Software Engineering from Oregon Tech, he blends Pega Platform expertise with solid Java, JavaScript, SQL and front-end skills to deliver end-to-end solutions and automated test suites. He has repeatedly operated in client-facing, remote delivery roles for organizations like Cigna, Wells Fargo and Bank of America, turning manual workflows into robust, auditable processes. A former Navy aviation electronics technician and college lab monitor, he brings disciplined troubleshooting and hands-on systems maintenance to complex integration work.
10 years of coding experience
5 years of employment as a software developer
Bachelor's degree, Computer Software Engineering, Bachelor's degree, Computer Software Engineering at Oregon Institute of Technology
Associate's degree, General Studies, Associate's degree, General Studies at Klamath Community College