Mark Shaw

Staff Site Reliability Engineer at Faire

Old Toronto, Ontario, Canada
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Summary

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Mark Shaw is a Staff Site Reliability Engineer with 12 years of experience shaping resilient, production-grade systems from Old Toronto. Currently at Faire, he brings deep operational expertise in reliability engineering and a pragmatic engineering mindset informed by earlier backend work on notable open-source projects like phpBB, where his contributions improved notification processing and transaction safety. With a foundation in neuroscience and psychology (McMaster and U of T), he combines analytical rigor and human-centered thinking to troubleshoot complex distributed systems and improve team workflows. Known for quietly fixing tricky backend bugs and preventing production errors, he focuses on reliability, observability, and durable engineering practices that scale.
code12 years of coding experience
bookH. Bachelor of Science, Psychology Neuroscience & Behaviour, H. Bachelor of Science, Psychology Neuroscience & Behaviour at McMaster University
bookMasters, Psychology (Collaborative Program in Neuroscience), Masters, Psychology (Collaborative Program in Neuroscience) at University of Toronto
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Github Skills (8)

debug10
php10
whiteboard10
bitboard10
phpbb10
database-management9
forum8
sql7

Programming languages (10)

HCLSmartyTypeScriptJavaJavaScriptGoPHPRuby

Github contributions (5)

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phpbb/phpbb

Feb 2016 - Sep 2016

phpBB Development: phpBB is a popular open-source bulletin board written in PHP. This repository also contains the history of version 2.
Role in this project:
userBack-end Developer
Contributions:5 commits, 7 PRs, 4 comments in 7 months
Contributions summary:Mark primarily focused on fixing bugs and improving the phpBB bulletin board's backend functionality. Their commits addressed issues related to extension compilation, notification behavior, and function calls within the message queue system. Furthermore, the user ensured that database transactions are properly managed to prevent errors during notification processing. The user's contributions directly improved the reliability and stability of the phpBB platform.
bulletin-boardbulletinforumphpphpbb
My solutions to problem sets from "Cracking the Coding Interview".
Contributions:9 PRs, 20 pushes, 1 branch in 7 years 5 months
pythonleetcodecracking-the-coding-interviewproblemcompetitive-programming
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Mark Shaw - Staff Site Reliability Engineer at Faire