Summary
Mark Sim-smith is a seasoned technology leader with three decades of IT experience, currently leading DevOps and platform engineering at Air New Zealand. He began as a software engineer and has progressed through architecture, product management, and solution leadership roles, building deep expertise in middleware, API management, messaging, and continuous delivery. Mark has run large engineering organisations and product teams, overseen platform strategy for high-throughput APIs (peaking at tens of millions of calls per day), and driven transitions from outsourced middleware to in-house, product-aligned teams. He combines hands-on platform ownership (Kubernetes, streaming, API gateways) with people leadership and operational rigor across cloud, physical infrastructure and SRE practices. Known for pragmatic governance and a breadth that spans security, QA, and financial/ITIL disciplines, he reliably turns complex integration landscapes into self-service, cost-effective platforms.
10 years of coding experience
27 years of employment as a software developer
ME Engineering Science, ME Engineering Science at University of Auckland