Mark Susol is a Principal AI Architect with 11 years of engineering leadership experience building production-grade AI, data, and cloud-native systems. He has led generative AI and RAG architecture at Oracle—designing agent-based workflows, MCP servers, and Kubernetes-native ingestion pipelines—and now drives AI strategy at Mitratech. A former Staff Data Scientist and Senior Data Engineer at Google, he improved real-time support routing by 35% with NLP models and pioneered internal SQL readability and mentorship programs. His background spans applied physics to hands-on software development, giving him a disciplined, measurement-driven approach to system design and observability. He often blends research rigor with pragmatic engineering—sharding ETL in a map-reduce pattern and piloting role-aware vector access controls for enterprise security. Based in Erie, Colorado, he combines cross-functional mentoring with deep expertise in GenAI, orchestration, and secure AI deployment.
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