Summary
Mark Talbot is a Principal Technical Writer at Adobe with over three decades of experience crafting user manuals, online help, API docs, and marketing materials for complex enterprise SaaS and analytics products. A Certified ScrumMaster comfortable in Agile/Git workflows, he pairs expert DITA/XML and Markdown authoring with hands-on usability research—running lab tests, contextual inquiries, and customer visits—to shape clearer, more usable product experiences. He’s driven high-stakes certification test development and psychometric reviews earlier in his career, giving him a rare blend of documentation craft and assessment rigor. Based in Lehi, Utah, he has deep domain experience across Adobe Experience Cloud products and a track record of turning dense technical detail into approachable guidance that reduces support load and speeds customer success.
10 years of coding experience
Bachelor of Arts, Advertising/Communications, Bachelor of Arts, Advertising/Communications at Brigham Young University