Summary
Mark Walkom is a practical technology and community leader turned firefighter, blending a 12-year track record in infrastructure, support and developer advocacy with frontline emergency service work in Dubbo, NSW. At Elastic he scaled community programs across APJ and global teams, built tooling and content strategies that drove 200K+ monthly views, and managed distributed teams of up to 13. His early career in operations, EDI and infrastructure gave him deep Unix, networking and systems experience, while roles at Campaign Monitor and ECN honed his production support and high-availability skills. Recently he has broadened his hands-on public service experience through roles with the NSW Rural Fire Service and Fire and Rescue NSW, bringing operational discipline and teamwork to every project. Known for translating complex technical problems into accessible community-facing content and measurable KPIs, he pairs technical credibility with people-first leadership. Based in regional Australia, he combines field-tested crisis response with a pragmatic engineering mindset.
12 years of coding experience
13 years of employment as a software developer
Diploma IT (Network Systems) 2007, Diploma IT (Network Systems) 2007 at TAFE NSW