Mark Wallace
Service Manager at Tidewater Heating & Cooling
Wilmington, North Carolina, United States
Summary
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RockstarMark Wallace is an experienced service manager and DevOps-minded engineer based in Wilmington, NC, with 11 years in the field. He leads operations at Tidewater Heating & Cooling while bringing hands-on cloud-native skills from open-source work, notably contributing Kubernetes, Docker, Helm, and CI/CD automation to the brimdata/super analytics database project. Comfortable bridging service delivery and backend infrastructure, he has improved deployment reliability and backend error handling in production-grade systems. Mark combines practical field leadership with the technical fluency to design and automate resilient deployments across Kind and EKS clusters. That blend of on-the-ground service management and infrastructure automation makes him adept at translating operational needs into maintainable engineering solutions.
11 years of coding experience
Github Skills (13)
kubernetes10
github-ci10
docker10
cloud-infrastructure10
githubaction-workflow10
helm10
k8s10
dockers10
cicd10
kubernetes-pods10
go9
back-end-development8
backend8
Programming languages (4)
Github contributions (5)
brimdata/super
Aug 2020 - Mar 2021
An analytics database that puts JSON and relational tables on equal footing
Role in this project:
DevOps & Backend Engineer
DevOps & Backend EngineerContributions:146 reviews, 23 commits, 68 PRs in 6 months
Contributions summary:Mark primarily contributed to the repository by setting up and configuring Kubernetes (K8s) infrastructure for deploying the analytics database. They worked on creating Dockerfiles, Helm charts, and scripts for Kind and EKS clusters. Furthermore, they implemented CI/CD pipelines and automated deployments using GitHub Actions and other DevOps tools. The user also made backend code changes to improve error messages.
lakejsonpathdataframesstructuredsinger
marktwallace/list-pet
Feb 2025 - Apr 2025
An AI-driven list/database manager
Contributions:8 PRs, 59 pushes, 12 branches in 1 month
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