Mark Zhao is a CRM solution lead with over 10 years of experience building and delivering CRM and BI systems for the logistics and medical science sectors. He has progressed from software engineer to technical project leader, delivery manager and customer support lead, blending hands-on development skills with project and team management. Based in Wuhan, he has led CRM innovation, customer engagement and delivery at QuintilesIMS/IMS Health while previously managing delivery and support at Cegedim and NCS Group. Mark combines technical depth from a Computer Science background with a master's in Project Management and Economics, enabling pragmatic, high-quality solutions that meet complex regulated-industry needs. He prides himself on efficient, customer-focused delivery and a track record of turning demanding requirements into stable, supported systems. Colleagues describe him as a dependable problem-solver who still codes to help others and stays close to the product and users.
10 years of coding experience
4 years of employment as a software developer
Master's degree, Project Management,Economics, Master's degree, Project Management,Economics at Renmin University of China
Bachelor of Science (BS), Computer Science, Bachelor of Science (BS), Computer Science at Jilin University
Contributions:3 pushes, 3 branches in 1 year 4 months
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