Summary
Marko Aalto is an Engagement Lead and seasoned IT professional from Finland with 14 years of experience delivering integration and cloud-focused solutions, primarily in the oil & energy and telecom sectors. He combines hands-on ServiceNow administration and software development with practical IT management and ITIL-driven processes, having progressed from PC/LAN support to leadership roles. Marko has a proven track record at organizations like Elisa and The Cloud People Global, where he moved between system specialist and developer roles before taking on engagement leadership. His strengths include cloud computing, virtualization, and complex integrations that bridge operations and development teams. Known for pragmatic problem-solving, he brings deep institutional knowledge of enterprise service management stacks and license governance. Outside typical role descriptions, his career shows a steady pattern of translating long-term operational experience into scalable, production-ready ServiceNow solutions.
14 years of coding experience
4 years of employment as a software developer