Marko Locher

Customer Success at WireMock

Vienna, Austria
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Summary

🤩
Rockstar
🎓
Top School
Marko Locher is a seasoned Customer Success leader with 13 years of experience helping developer-focused startups and scaleups get the most from their tooling. He has led and scaled support and success teams across product-led companies like Codeship (now CloudBees), Stellate, PostHog, and currently WireMock, bridging deep technical understanding with customer advocacy. His background as a DevOps engineer and contributor to CI/CD automation scripts gives him hands-on credibility when solving deployment and integration challenges for engineering customers. Marko is comfortable running at the intersection of product, support, and engineering—shaping onboarding, observability, and operational workflows that reduce friction and churn. Based in Vienna, he combines enterprise‑grade customer success processes with startup speed and pragmatism. An oft-overlooked strength is his long history in education and infrastructure, which informs a patient, instructional approach to technical enablement.
code14 years of coding experience
job17 years of employment as a software developer
bookKollegium Kalksburg
bookComputer Science, Computer Science at FH Technikum Wien
languagesGerman, English
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Stackoverflow

Stats
766reputation
19kreached
36answers
0questions
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Github Skills (18)

cil10
bash10
ci-cd-pipeline10
shell10
deployment-automation10
cloud-foundry9
newrelic9
aws7
heroku6
nodejs6
meteor6
angularjs6
continuous-integration6
spring-mvc6
continuous-deployment6

Programming languages (18)

MDXCRustVueGoSassHTMLHCL

Github contributions (5)

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codeship/scripts

Mar 2015 - Mar 2018

Scripts for use on Codeship Basic
Role in this project:
userDevOps Engineer & Automation Engineer
Contributions:278 commits, 175 PRs, 205 pushes in 3 years
Contributions summary:Marko primarily contributed to the automation and deployment aspects of the Codeship Basic scripts repository. Their commits added scripts for various deployment platforms, including New Relic, Engine Yard, Envoyer, ElasticBeanstalk, and CloudFoundry. Furthermore, they implemented scripts for installing and configuring supporting tools and services used within a CI/CD pipeline.
codeshipshellbashcicd
ziahot935/documentation

Nov 2014 - Mar 2016

Contributions:526 commits in 1 year 3 months
codeship
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