Summary
Markos Kebede is an experienced banking leader with over a decade at the Commercial Bank of Ethiopia, currently serving as Assistant Manager and previously as Customer Relations Manager overseeing service for a network of 1,500 branches and more than 20 million customers. He combines strong academic credentials—an MBA and a BA in Managerial Economics—with practical expertise in CRM and digital marketing to drive customer satisfaction, loyalty, and retention. Markos is focused on improving financial inclusion and literacy, streamlining processes, and scaling customer-facing innovations learned through the Founder Academy by alx_africa. Known for blending operational rigor with a people-first approach, he aligns local impact with CBE’s pan-African growth ambitions while championing integrity and innovation in service delivery.
3 years of coding experience
Master of Business Administration - MBA, Business Administration and Management, General, 3.75, Master of Business Administration - MBA, Business Administration and Management, General, 3.75 at Leadstar collage of management and leadership
Bachelor of Arts - BA, Business/Managerial Economics, 3.73, Bachelor of Arts - BA, Business/Managerial Economics, 3.73 at Dire dawa university