Summary
Martin Åkesson is a Senior Product Owner with 12 years of experience building and scaling SaaS products for digital logistics, currently shaping product strategy at IKEA. He combines hands-on technical fluency—from APIs and QA automation to developer experience—with user-centered work improving enterprise service management and customer journeys. Martin has repeatedly bridged support, product and engineering teams to introduce processes (QA, onboarding, help centers) that measurably improved release quality and customer success. His background includes driving integrations and digital infrastructure requirements for manufacturing (GKN Aerospace) and leading ServiceNow-driven UX initiatives for INGKA. Based in Malmö, he favors a holistic problem-solving approach, balancing tactical details with long-term roadmaps and cross-functional alignment. He’s as comfortable in a support ticket deep-dive as he is prioritizing portfolios and defining MVPs for complex multi-department products.
12 years of coding experience
12 years of employment as a software developer
Swedish, English