Martin Mugo
Technical Support Lead at Safaricom PLC
Nairobi County, Kenya
Summary
👤
Senior🎓
Top SchoolMartin Mugo is a Technical Support Lead with over 9 years in hands-on engineering and 17+ years of broader IT experience, currently managing API development, cloud migrations and reliability at Safaricom in Nairobi. He combines systems administration, integration and developer-facing platform work—having led enterprise secrets management and user management rollouts, cloud-enabled migrations to AWS, and the commercial operation of Safaricom’s Daraja API. Martin is fluent across infrastructure, databases and automation, with a track record of building CI/CD-friendly solutions and Power Apps that streamline business processes. His background spans telecom billing and mobile financial solutions to site reliability practices, including championing chaos testing for SLA and BCP assurance. Certified in Linux, Oracle DBA, CCNA and trained in SRE and AWS data engineering, he blends formal certification with practical platform-building skills. Less obvious: he pairs deep operational discipline with developer empathy, bridging vendor, security and product stakeholders to ship secure, production-ready integrations.
9 years of coding experience
9 years of employment as a software developer
SUSE Certified Linux Administrator, Certified, SUSE Certified Linux Administrator, Certified at SUSEAssociate's degree, Data Engineering with AWS, Associate's degree, Data Engineering with AWS at UdacityOracle Certified Associate DBA, Data Modeling/Warehousing and Database Administration, Certified, Oracle Certified Associate DBA, Data Modeling/Warehousing and Database Administration, Certified at Oracle SQL School (PL-SQL, Oracle DBA, Golden Gate, RAC DBA Training)Linux Server Professional Certification (LPIC-1), Network and System Administration/Administrator, Certified, Linux Server Professional Certification (LPIC-1), Network and System Administration/Administrator, Certified at Linux Professional InstituteCisco Certified Network Associate (CCNA), Computer Systems Networking and Telecommunications, Certified, Cisco Certified Network Associate (CCNA), Computer Systems Networking and Telecommunications, Certified at Africa Advanced Level Telecommunications Institute (AFRALTI)Associate's degree, Computer Software Engineering, Pass, Associate's degree, Computer Software Engineering, Pass at Moringa SchoolBSc. Computer Science, Computer Science, BSc. Computer Science, Computer Science at Jomo Kenyatta University of Agriculture and TechnologyCertified FTS Billing Specialist, Telecommunications Management, Certified, Certified FTS Billing Specialist, Telecommunications Management, Certified at Formula Telecom Solutions (FTS)Mang'u High SchoolRAD Data Systems Associate, Computer Engineering, RAD Data Systems Associate, Computer Engineering at RAD Data SystemsCertified Alvarion Systems Specialist (CASS), Computer Systems Networking and Telecommunications, Certified, Certified Alvarion Systems Specialist (CASS), Computer Systems Networking and Telecommunications, Certified at Alvarion Training ServicesTraining, Site Reliability Engineering, Training, Site Reliability Engineering at Pluralsight
English
Github Skills (12)
pipeline3
githubactions2
cicd2
aws2
vue2
devops1
provisioning1
cloud-native1
infrastructure1
terraform1
infrastructure-as-code1
aws-cloud1
Programming languages (5)
Github contributions (5)
jesmesjugger/Mkolwe2017
Mar 2017 - Apr 2020
Contributions:1 push, 1 branch in 3 years 1 month
jesmesjugger/ussdApp
Mar 2020 - Apr 2020
Contributions:105 pushes, 1 branch in 11 days
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