Summary
Martin S is a Senior Software Engineer with 15 years of experience, currently building the world's first AI Customer Support Engineer at Waypoint AI where he focuses on LLMs and AI agents. A University of Edinburgh Informatics graduate, he has delivered production systems for clients including WPP, Shell, Limejump, Numan, and OpenSignal across startups and enterprise environments. He is polyglot in Python, Rust, and JavaScript, and brings a practical blend of research-aware engineering and hands-on product delivery. Based in Prague, he pairs deep technical craft with real-world user focus—shipping robust ML-driven support tooling rather than research prototypes. Outside work he pursues cycling, photography, and bouldering, reflecting a stamina for long projects and a taste for creative problem-solving.
15 years of coding experience
Bachelor's degree Informatics, Bachelor's degree Informatics at The University of Edinburgh
Open Gate School
Spanish, English, Czech