Summary
Mary-Katherine Sims is a content and technical writer turned Content Program Manager at Microsoft with four years of experience building admin-facing documentation and end-to-end learning content for Microsoft 365 and M365 Copilot. She specializes in translating complex IT admin workflows—especially around Teams Phone and Copilot-adjacent experiences—into clear, actionable guidance on learn.microsoft.com. Her background spans full-stack web development, SQL-driven reporting, and automation, which informs a data-driven approach to documentation and content delivery. Mary-Katherine has a history of improving processes and tooling for content and web platforms, from creating dashboards and shortcodes to automating reporting and uptime monitoring. Based in Atlanta, she is completing an MS in Computer Science at Georgia Tech, blending technical rigor with user-focused content strategy. Notably, she pairs hands-on engineering experience with documentation craft, enabling smoother product adoption for IT administrators.
4 years of coding experience
5 years of employment as a software developer
Master of Science - MS, Computer Science, Master of Science - MS, Computer Science at Georgia Institute of Technology
Bachelor of Business Administration (BBA), Information Systems, Bachelor of Business Administration (BBA), Information Systems at Kennesaw State University