Mary Ronan
Software Engineering Trainee at Fidelity Investments
Ennis, Ireland
Summary
👤
Senior🎓
Top SchoolMary Ronan is a Software Engineering Trainee at Fidelity Investments with eight years of hands-on experience in technical support, CRM systems, and process optimization. Previously a senior technical support agent, she led training, quality monitoring, and a CRM migration while automating an RMA workflow that halved processing time. Mary combines client-facing communication skills with a practical knack for building internal knowledgebases and sales outreach, making her effective at bridging product, support, and business teams. She holds a First Class Honours BSc in Multimedia Computing & Design and is based in Ennis, Ireland. Colleagues describe her as a pragmatic problem-solver who scales impact through documentation and mentorship as much as tactical fixes.
8 years of coding experience
Bachelor of Science (BSc), Multimedia Computing and Design, Bachelor of Science (BSc), Multimedia Computing and Design at Limerick Institute of Technology
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (33)
webresource10
css9
ctrl9
react8
translate8
sass8
javascript8
jekyll7
webapp7
jsdelivr7
typescript7
explore7
api7
developer-tools7
html7
Programming languages (4)
Github contributions (5)
MazontheMoon/Ultimate-Web-Development-Resources
Oct 2022 - Oct 2024
Contributions:2 PRs, 10 pushes, 4 branches in 2 years
cssjavascriptweb-development
MazontheMoon/css_cheatsheet_images
May 2021 - Aug 2023
My cheatsheets to teach myself coding and frontend development - this lesson is focusing on images
Contributions:97 PRs, 131 pushes, 10 branches in 2 years 3 months
reactfocusingcssjavascriptmyself
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