Software Engineering Trainee at Fidelity Investments
Ennis, Ireland
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Summary
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Senior
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Top School
Mary Ronan is a Software Engineering Trainee at Fidelity Investments with eight years of hands-on experience in technical support, CRM systems, and process optimization. Previously a senior technical support agent, she led training, quality monitoring, and a CRM migration while automating an RMA workflow that halved processing time. Mary combines client-facing communication skills with a practical knack for building internal knowledgebases and sales outreach, making her effective at bridging product, support, and business teams. She holds a First Class Honours BSc in Multimedia Computing & Design and is based in Ennis, Ireland. Colleagues describe her as a pragmatic problem-solver who scales impact through documentation and mentorship as much as tactical fixes.
8 years of coding experience
Bachelor of Science (BSc), Multimedia Computing and Design, Bachelor of Science (BSc), Multimedia Computing and Design at Limerick Institute of Technology
A cheat sheet for teaching myself frontend development. This lesson is all about CSS transitions and transforms.
Contributions:141 PRs, 165 pushes, 15 branches in 3 years
teachingcssjavascriptcheat-sheetmyself
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