Masahiko Honda
Customer Success Manager at Darktrace
Japan
Summary
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SeniorMasahiko Honda is a seasoned Customer Success Manager with over 30 years in IT and a recent focus on customer-facing success roles at Darktrace and Hewlett Packard Enterprise. He blends deep hands-on knowledge of network, server, storage, virtualization and hybrid/cloud-ready infrastructure with practical experience leading service delivery teams and business development programs. Known for translating customer business requirements into scalable pay-as-you-go and hybrid IT solutions, he has repeatedly standardized bespoke architectures for broader adoption. Comfortable managing teams, KPIs and onboarding, he also brings a strong background in technical service delivery and pre-sales enablement. Based in Japan, he combines enterprise-grade technical depth with a pragmatic, customer-first approach that helps organizations realize measurable operational improvements.
8 years of coding experience
11 years of employment as a software developer
Japanese, Chinese
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (9)
common-lisp7
text-editor5
rust4
ide4
ncurses3
filesystem3
editor3
python2
static-site-generator1
Programming languages (3)
Github contributions (5)
masahiko-ofgp/purisp
Jun 2019 - Sep 2020
Contributions:18 commits, 17 pushes, 1 branch in 1 year 2 months
masahiko-ofgp/tinbe
Sep 2019 - Nov 2021
Contributions:19 commits, 12 pushes in 2 years 1 month
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