Summary
Masahiko Tokoh is an experienced IT leader with over 11 years in senior infrastructure and service management roles and a career spanning more than three decades across financial services and enterprise IT. Currently Team Lead for Asia Pac Data Center Services at The Adecco Group, he has led multi-country operations across seven APAC markets, driving SLA improvements, major incident processes, and service desk transformations. He combines deep ITIL-based service management, data center and vendor oversight with hands-on project delivery—having implemented VDI migrations, ServiceNow rollouts, and managed printing optimization that cut costs by 25% in Tokyo. Known for strong stakeholder communication, he has successfully navigated external regulatory inspections (FSA) and internal audits to keep technology compliant and resilient. Colleagues rely on him to stabilize high-risk systems and translate policy and risk requirements into practical operational controls. Based in Tokyo with a master’s in information science, he blends long-term technical depth with regional leadership and pragmatic cost-conscious execution.
11 years of coding experience
15 years of employment as a software developer
修士, 情報科学, 修士, 情報科学 at 東京理科大学
Japanese, Chinese