Masahiro I is a bilingual project manager based in Tokyo with 10 years of cross-functional experience spanning customer support, IT consulting, localization testing, and project delivery. He progressed from frontline customer-facing roles to PMO and client delivery analyst positions before becoming a project manager at Generis, demonstrating strong stakeholder communication and coordination skills across global teams. Skilled in translation and interpretation, Masahiro has bridged language and cultural gaps on HR and supply chain projects while contributing to data analysis, configuration, and testing. He is methodical and proactive, known for improving customer satisfaction metrics and streamlining vendor communications with practical process templates. Comfortable working under pressure in fast-paced environments, he combines attention to detail with a knack for turning operational insights into smoother project execution. Fluent in English and Japanese, he brings a pragmatic, service-oriented mindset to delivering complex, multinational projects.
10 years of coding experience
Bachelor’s Degree, Economics, Bachelor’s Degree, Economics at Nihon University
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