Summary
Masaru Hoshi is a Cloud Architect with 11 years of hands-on experience designing and operating scalable SaaS infrastructure at Qlik, where he optimizes and integrates internal tooling across R&D and SRE functions. He blends software architecture and SRE practice—authoring automation, observability, and production-ready microservices in Go and Node.js—while driving reliability through SLAs/SLOs and on-call incident response. A longtime Open Source advocate, he adopted collaborative, fast-feedback development practices before they were mainstream and applies those methodologies beyond code into team processes. His background spans payments at Shopify, cloud platforms at Ubisoft, and front-line L3 support at HSBC, giving him a rare combination of platform building, operational rigor, and cross-cultural team leadership. Outside engineering he co-founded a volunteer-driven community site for Portuguese speakers in Canada and teaches Okinawa Goju Ryu karate, reflecting a commitment to mentorship and disciplined practice.
11 years of coding experience