Mason Brown
Support Specialist II at MHD
Florida, United States
Summary
👤
Senior🎓
Top SchoolMason Brown is a support-focused web developer and IT specialist with eight years of hands-on experience delivering user-centered technical solutions across nonprofit and agency environments. Currently a Support Specialist II based in Florida, he combines day-to-day helpdesk and Microsoft 365 administration with practical project management experience gained leading client-facing work at SoapTree Media. Mason is comfortable troubleshooting across software, hardware, and server/NAS systems while maintaining documentation and training users to reduce recurring issues. Trained through Devmountain's Web Immersive program, he brings a curious, service-oriented mindset and a readiness to learn new development skills and tooling on the job. Notably, his background blends technical support rigor with client communication and proposal work—helpful when translating user needs into reliable operational outcomes.
9 years of coding experience
5 years of employment as a software developer
Web- Immersive, Web- Immersive at DevmountainGithub contributions (5)
mbrown9615/homelab
Jan 2025 - Jan 2025
Contributions:3 pushes, 1 branch in 7 days
Hab1t1ca/habitica-clone
Feb 2018 - Mar 2018
Contributions:48 commits, 15 PRs, 17 pushes in 14 days
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