Summary
Massimo Pantiglioni is a senior IT infrastructure and operations professional based in Veneto, Italy, with over 20 years of hands-on experience across banking, manufacturing, and corporate environments. He currently serves as Senior IT Administrator at Lincoln Electric EMEA, managing Windows/M365 support, AD user administration, ticketing systems and local IT projects while coordinating vendors and onboarding new colleagues. His background includes SQL database administration, SAP BO/BI reporting, CRM and portal management, and practical Delphi/Embarcadero development to simplify ERP interfaces—skills that reflect both operational depth and legacy-system fluency. Experienced in print and access-control systems, telecoms, virtualization and logistics tools, he excels at bridging user-facing support with back-end infrastructure. Known for clear documentation practices using SharePoint and internal wikis, he brings a methodical approach to knowledge transfer and process continuity. Beyond routine administration, he has repeatedly translated cross-team needs into pragmatic technical fixes and small automation that reduce repetitive support work.
8 years of coding experience
7 years of employment as a software developer
Secondary School Diploma in IT, Information Technology, Secondary School Diploma in IT, Information Technology at State Technical School “E. FERMI”, Mantova (Italy)
Information Technology, Information Technology at Università degli Studi di Pavia
Portuguese, English, Italian, Japanese