Senior Engineering Manager - Customer Service at Exoticca
Slovenia
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Summary
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Senior
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Top School
Matej Strašek is a Senior Engineering Manager with 10 years of experience leading frontend and customer-service engineering at fast-growing travel startups. He has led large React migrations, scaled teams 10x, and now oversees end-to-end customer service systems—chatbots with AI, mobile traveler apps, and integrations with Salesforce and Sprinklr—to improve both customer experience and employee workflows. Practical and pragmatic, he favors simplicity in communication and design while driving continuous discovery and OKR-driven improvements. His background spans full-stack beginnings to frontend leadership in Barcelona and Slovenia, pairing hands-on React expertise with product thinking and CRO experience. Colleagues know him as a steady builder who combines operational rigor with a travel-minded belief that global exposure improves product perspective.
10 years of coding experience
Bachelor of Science (B.S.) Computer Science and IT, Bachelor of Science (B.S.) Computer Science and IT at Faculty of Electrical Engineering and Computer Science, University of Maribor
Contributions:4 releases, 5 commits, 5 pushes in 1 day
react-componentreactsliderrangerange-slider
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Matej Strašek - Senior Engineering Manager - Customer Service at Exoticca