Summary
Matheus Ferreira is an IT analyst and localization specialist with 12 years of experience localizing, testing and supporting mobile OS, apps and community ecosystems across Brazil. He led Brazilian Portuguese localization projects at Xiaomi—translating and QA’ing millions of words, coordinating third-party partners and fan contributors, and maintaining near-perfect response and delivery rates. Comfortable switching between hands-on manual testing, customer-facing support and community management, he has repeatedly improved first-contact resolution and reduced recurring technical issues through process and infrastructure changes. Currently based in Minas Gerais, he combines formal tech training (Certified Tech Developer and ongoing Information Systems degree) with practical experience in ticketing, e-commerce and network support. Colleagues rely on him for empathetic user communication and disciplined quality control that bridges product, translation and support teams.
12 years of coding experience
10 years of employment as a software developer
North Paraná University
CTD, Certified Tech Developer, CTD, Certified Tech Developer at Digital House Brasil
Postgraduate Degree, System Analysis and Development, Postgraduate Degree, System Analysis and Development at Anhanguera Educacional
Estácio de Sá University