Matheus Venâncio
Ticket Manager at LuzCon Digital
Greater São Paulo Area Brazil
Summary
👤
Senior🎓
Top SchoolMatheus Venâncio is a Ticket Manager and computer engineering student based in Greater São Paulo with eight years of professional experience spanning technical support, operations, and team leadership. He combines hands-on network support experience from NetCintra with frontline operational and people-management skills developed as a chef leading a nine-person kitchen team, bringing a practical focus on process improvement and staff training. Currently at LuzCon Digital, he applies his technical studies and systems-thinking to streamline ticket workflows and customer-facing operations. At 22 and actively pursuing a bachelor’s in Computer Engineering, he pairs youthful curiosity with real-world responsibility and a track record of integrating new team members and stabilizing operational processes. Matheus’s background reflects an uncommon mix of technical troubleshooting, operational procurement, and interpersonal conflict management that helps bridge engineering and service delivery.
8 years of coding experience
Centro Universitário Internacional UNINTER
Github Skills (2)
rio10
python7
Programming languages (1)
Github contributions (5)
desktop-group/DeskCAR
Apr 2018 - Apr 2018
Contributions:2 PRs, 3 pushes, 1 branch in 2 days
MatheusVenancio10/ProjetoProva2
Jun 2018 - Jun 2018
Contributions:2 PRs, 1 push, 1 branch in 1 day
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