Mathew Jenkinson
Director Of Customer Success at Basis Theory
Atlanta, Georgia, United States
Summary
👤
Senior🎓
Top SchoolMathew Jenkinson is a customer success and sales engineering leader with over 15 years of experience building and scaling global teams and solution-led sales programs. Currently Director of Customer Success at Basis Theory after leading sales engineering at PubNub and Twilio, he blends deep technical fluency with a track record of winning sales clubs and delivering high-touch POCs and production integrations. He has hands-on experience designing cloud and telecom systems, freelancing as a web technologist and building bespoke hardware projects through a short-run maker business. Known for exceptional customer support and problem solving, he excels at translating complex technical requirements into practical, deployable solutions across industries including telecom, IoT and aerospace. Based in Atlanta, he pairs entrepreneurial curiosity with disciplined operations and a history of mentoring global teams to measurable outcomes.
11 years of coding experience
20 years of employment as a software developer
Egineering, Egineering at University of CincinnatiBTEC HIGHER ND Computer Science and Programming, BTEC HIGHER ND Computer Science and Programming at East Berkshire TechBSc Entrepreneurship in Technology IT & Business, BSc Entrepreneurship in Technology IT & Business at University of Surrey
Stackoverflow
854reputation
91kreached
10answers
24questions
Github Skills (27)
xirsys6
stream6
webrtc-ios6
swift6
pubnub6
uilabel6
webrtc6
android6
storage6
publish-subscribe6
ios6
twitter6
python3
swiftui3
script3
Programming languages (2)
Github contributions (5)
dotmat/TwilioIVRVoicemail
Jul 2014 - Apr 2016
Contributions:3 commits, 1 push in 1 year 9 months
dotmat/dotmat.github.io
May 2019 - Jan 2023
Contributions:41 pushes, 1 branch in 3 years 9 months
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