Mathijs Wagemaker
Technical Support Engineer at Shogun
Leinster, Ireland
Summary
👤
Senior🎓
Top SchoolMathijs Wagemaker is a technical support engineer with 10 years of cross-functional experience combining hands-on troubleshooting, data-driven process improvement, and client-facing account management. At Shogun he debugs JSX/React and front-end issues, writes Python for data clean-up, and builds dashboards to surface trends and reduce ticket churn while supporting PST hours. His background spans consultancy, QA/localisation, and sales strategy roles where he led analyst teams, automated reporting with Looker/Data Studio, and translated complex datasets into actionable insights for senior stakeholders. Comfortable bridging engineering and customer success, he has a track record of improving onboarding and routing workflows to enable faster triage and analytics. Notably, he blends technical depth (React, Python, SQL) with commercial instincts developed from sales and account management roles across EMEA.
9 years of coding experience
4 years of employment as a software developer
Nanodegree, Front-End Web Development, Nanodegree, Front-End Web Development at UdacityBachelor of Science (B.Sc.), Information Systems and Information Technology, Distinction, Bachelor of Science (B.Sc.), Information Systems and Information Technology, Distinction at Technological University DublinQQI Level 6, Training & Development, Distinction, QQI Level 6, Training & Development, Distinction at Irish Institute of Training & DevelopmentQQI Level 6, Access to Science, Engineering, Agricultural Science and Medicine (SEAM), QQI Level 6, Access to Science, Engineering, Agricultural Science and Medicine (SEAM) at University College DublinPLC Level 5, Computer Science, 8 Distinctions, PLC Level 5, Computer Science, 8 Distinctions at BFEINQEMT, Emergency Medical Technician, NQEMT, Emergency Medical Technician at Medicall Emergency Medical TrainingHAVO, Culture & Society (Including Economics), HAVO, Culture & Society (Including Economics) at Alkwin Kollege
French, Dutch, English
Github Skills (1)
trend8
Github contributions (5)
Matwagem/React-Nanodegree
Apr 2022 - May 2022
Contributions:36 commits, 25 pushes in 23 days
Matwagem/Android-Basics-Nanodegree
Jun 2016 - Jul 2016
Contributions:7 pushes, 1 branch in 9 days
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.