Matt Babich
Team Lead, TMS Support at Olympia Entertainment
Warren, Michigan, United States
Summary
🤩
Rockstar🎓
Top SchoolMatt Babich is a hands-on support leader with over a decade of customer-facing and technical experience, currently leading the TMS Support team at Lone Wolf Technologies. He combines deep troubleshooting skills from roles at Apple, Porsche, and major enterprises with a proven track record of lifting customer satisfaction and resolving complex system issues. Comfortable supervising teams and mentoring peers, he moved up from Senior Support Analyst to Team Lead while maintaining a focus on teaching users to solve problems through technology. His background includes mainframe systems and logistics support at Ford and Sears, giving him a strong operational perspective rare in modern support leaders. Based in Warren, Michigan, he also brings event and volunteer technical direction experience, which sharpens his communication and live-operations instincts. Colleagues rely on him for pragmatic solutions that balance customer delight with business and fiscal discipline.
3 years of coding experience
8 years of employment as a software developer
Associates, Associates of Applied Science in General Business, Associates, Associates of Applied Science in General Business at Macomb Community CollegeCousinoEastern Michigan University
Github Skills (3)
fp-ts10
javascript8
typescript7
Programming languages (4)
Github contributions (5)
MarkBabich/react-practice
Mar 2023 - Mar 2023
Contributions:11 pushes in 1 day
MarkBabich/react_dynamic-list-of-goods
Apr 2023 - Apr 2023
Contributions:6 pushes, 1 branch in 16 days
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