Matt Banks is a seasoned engineering leader with 20+ years of experience building and scaling high-performing teams and products, currently serving as VP of Engineering focused on real-time AI-driven customer service at Humach. He blends hands-on architecture and platform work—covering AWS, CI/CD, observability, and real-time systems—with a strong track record of mentoring engineers and structuring teams for scale. As a serial founder and fractional CTO, he’s guided fintech and startup product deliveries, hiring practices, and offshore team integration while maintaining a principal-engineer mindset. His background spans AAA game studios and web platforms, shipping front-end and full-stack systems using React, Vue, Node, Python, Go and Unity integrations. An active open-source contributor, he maintains practical tooling like a jQuery equal-heights plugin and a WordPress starter theme, reflecting a pragmatic focus on maintainability and cross-version compatibility. Based in Saratoga Springs, NY, he pairs entrepreneurial instincts from running an agency with enterprise-grade delivery expertise to turn ambiguous product goals into reliable production systems.
14 years of coding experience
15 years of employment as a software developer
Bachelor of Science - BS, Bachelor of Science - BS at University of Delaware
Contributions:48 commits, 5 PRs, 7 pushes in 3 years 8 months
Contributions summary:Matt primarily contributed to the development and improvement of a jQuery plugin for equalizing the heights of elements. Their work included refactoring the code for better readability and maintainability, optimizing the plugin's functionality, and adding features like auto-initialization. The user's contributions also involved updating the example file and fixing a bug related to height calculation, ensuring the plugin's proper behavior across different jQuery versions.
WordPress Starter Theme for use as a starting template for building custom themes. Uses SCSS, Normalize, AutoPrefixr, Grunt for compilation/linting/deployments, and BrowserSync for cross-device auto refreshing.
Role in this project:
Full-stack Developer
Contributions:247 commits, 5 PRs, 6 pushes in 4 years 7 months
Contributions summary:Matt primarily worked on front-end and back-end aspects of a WordPress starter theme. They updated the Twitter button code, modified JavaScript loading for WordPress hooks, and added functions to modify the site's behavior, such as removing image links and adding category/tag descriptions. Furthermore, they refactored the theme's structure by breaking content display into template parts. They also made adjustments to the build system and used Compass.
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