Matt Benjamin

Consultant, Transformation Partner - Insurance

Conway, New Hampshire, United States
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Summary

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Rockstar
🎓
Top School
Matt Benjamin is a transformation and customer-experience leader with 21 years of experience designing and delivering large-scale digital and operational programs across insurance, employee benefits, and financial services. Currently a Consultant and Transformation Partner at Sutherland, he combines product innovation, P&L stewardship and hands-on operations experience to drive omni-channel digital engagement and measurable efficiency gains. Previously at Mercer he led 1,000+ CX professionals, delivered double-digit expense reductions, and orchestrated multimillion-dollar automation and migration programs that improved satisfaction and digital adoption. He also contributes to open source Ceph work on S3 compatibility and RGW backend reliability, reflecting a practical engineering fluency that informs his transformation work. Based in New Hampshire, he balances strategic vision with a knack for simplifying complexity and a personal passion for brewing, coffee roasting and outdoor adventuring.
code21 years of coding experience
job15 years of employment as a software developer
bookUMass Lowell
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Github Skills (21)

c-language10
boto10
back-end-development10
python10
testing10
distributed-systems10
object-storage10
functional-testing10
amazon-s310
aws-s310
cprogramming-language10
test-automation10
s3-bucket10
lifecycle9
versioning9

Programming languages (7)

JavaC++ShellCGoHTMLPython

Github contributions (5)

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ceph/s3-tests

Jan 2017 - Jul 2021

Compatibility tests for S3 clones
Role in this project:
userQA Engineer / Test Automation Engineer
Contributions:16 reviews, 45 commits, 36 PRs in 4 years 6 months
Contributions summary:Matt primarily contributed to the `s3-tests` repository by writing and modifying test cases for S3 compatibility. They added new tests to cover specific scenarios like POST requests without a Content-Type header and lifecycle expiration rules. They also refactored and fixed existing tests related to lifecycle expiration, bucket tagging, and versioning. The changes focused on improving the test suite's coverage and accuracy.
compatibilityclonesaws
ceph/ceph

May 2015 - Sep 2022

Ceph is a distributed object, block, and file storage platform
Role in this project:
userBack-end Developer
Contributions:1087 reviews, 1230 commits, 779 PRs in 7 years 5 months
Contributions summary:Matt Benjamin primarily worked on back-end aspects of the Ceph storage platform. His commits focused on fixing bugs and improving the RGW (RADOS Gateway) component, specifically related to lifecycle management (rgwlc). The contributions include fixing error returns, documenting S3 policy support, and addressing structural issues in various modules related to storage, including object management, checksums, and multipart uploads. These changes indicate a focus on enhancing the reliability and functionality of the object storage features.
fusefile-storagecephstorageopenebs
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Matt Benjamin - Consultant, Transformation Partner - Insurance