Matt Jackson
Product Support Specialist at Fathym
Aurora, Colorado, United States
Summary
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RockstarMatt Jackson is a pragmatic product support specialist with over 15 years of technical operations experience and five years focused on low-code IoT and cloud-native solutions. Based in Aurora, Colorado, he became a subject-matter expert in Fathym’s low-code framework, configuring embedded systems, building real-time dashboards, and automating release and test processes to improve reliability and UX. His background spans carrier-facing operations and technical program leadership at mGive, where he negotiated vendor contracts, managed short codes, and built reporting pipelines from large data sets. Comfortable bridging technical and non-technical stakeholders, he routinely translates customer issues into actionable bugs and small code fixes while coordinating cross-functional releases. He pairs hands-on Azure, DevOps and VS Studio proficiency with documentation and knowledge-base development to empower customer self-service. Not obvious from the title: he has deep experience operationalizing compliance and carrier processes—skills that make him effective at keeping complex, highly regulated systems running smoothly.
5 years of coding experience
5 years of employment as a software developer
Github Skills (20)
location9
storage7
react7
infrastructure6
docusaurus6
jekyll6
typescript6
markdown6
recipe6
arcade5
blockchain4
frontend4
iot3
game-development3
low-code3
Programming languages (7)
Github contributions (5)
lowcodeunit/public-web-blog
Jan 2022 - Jan 2025
Contributions:89 reviews, 107 PRs, 127 pushes in 2 years 11 months
habistack/public-web-docs
Jun 2022 - Jan 2025
Contributions:1 review, 4 PRs, 15 pushes in 2 years 6 months
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