Matthew Little
Director, Customer Solutions And Technology at Cardinal Health
North Royalton, Ohio, United States
Summary
👤
Senior🎓
Top SchoolMatt Little is a seasoned technology leader with 16 years of experience specializing in contact center solutions and customer-facing technology, currently directing Customer Solutions and Technology at Cardinal Health. He blends hands-on development in Java, C#, Python and PL/SQL with deep telephony expertise across Avaya platforms, workforce management, and analytics tools like Alteryx and Tableau. Known for turning complex telephony integrations into reliable, maintainable systems, he even developed an open-source .NET replacement for Avaya’s Proactive Contact COM component. Comfortable across databases from Oracle to MongoDB and source control systems like Git and Mercurial, he bridges operations and engineering to deliver measurable customer outcomes. Based in North Royalton, Ohio, he pairs pragmatic architectural design with practical scripting and automation skills that keep large contact center environments running smoothly.
15 years of coding experience
University of Tennessee-KnoxvilleBA, Computer Science, BA, Computer Science at East Tennessee State University
Github Skills (10)
avaya8
sdk5
docker-app4
querying3
administration2
docker-container2
databases1
influxdb1
docker1
electron1
Programming languages (1)
Github contributions (5)
mlittle/avaya-moagent-client
Jun 2010 - Oct 2013
Contributions:76 commits, 2 comments in 3 years 5 months
avayareplacementsdk
mlittle/modem-scraper
Jan 2021 - Jan 2021
Poll/scrape data from the Arris SB8200 cable modem
Contributions:7 pushes, 1 branch in 1 day
cablescrapearriscable-modemscrape-data
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