Matt Mistele is a Senior Engineering Manager in Palo Alto with 11 years of experience building production NLP and AI systems that automate enterprise service resolution. He leads Natural Language Understanding teams at Moveworks (now part of ServiceNow), driving the shift from classifier pipelines to a generative, multi-hop copilot platform that automates common IT and HR workflows. Matt blends hands-on machine learning engineering with people leadership, shipping measurable model improvements early in his career and guiding teams through product-critical architecture transitions. Outside of work he designs educational "serious games," teaches programming, and is an avid drummer—interests that inform his focus on human-centered AI and learning-driven engineering.
11 years of coding experience
8 years of employment as a software developer
Valedictorian, Valedictorian at Ransom Everglades High School
Master of Science - MS Computer Science, Master of Science - MS Computer Science at Stanford University
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Matt Mistele - Senior Engineering Manager at Moveworks