Matt Nayler is a Senior Business Analyst who specialises in turning messy operational data into clear, auditable systems and stories for complex dealer networks. He has led product-style ownership of internal tools across Volkswagen Group UK—designing and procuring a single Contract Management and Dealer Database that integrates DocuSign and onboarding workflows for 1,100+ sites. Comfortable with SQL Server and Power BI, he bridges technical detail and stakeholder needs, delivering a few key metrics and sensible next actions rather than technical noise. His 15+ year career spans IT support, incident and change management, service transition and knowledge management, giving him a pragmatic focus on reducing repeat incidents and improving handoffs. Colleagues value him as a translator between tables and people, able to coach teams while keeping GDPR and auditability front of mind. He’s seeking roles that blend data, systems and people—technical product management, service ownership or data operations in operationally complex environments.
Contributions:21 releases, 43 reviews, 11 PRs in 1 year 7 months
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