Summary
Matt Penna is a seasoned technical writer and documentation leader with 10+ years of experience helping enterprise and game studios translate complex systems into clear, actionable content. He has led documentation programs and hands-on docs-as-code work at Microsoft, VMware, GitLab, Epic Games, and Rackspace, often serving as the inaugural writer or interim manager to build processes, Confluence spaces, and Jira workflows from scratch. Comfortable in security-sensitive and certification-driven contexts, he has produced thousands of pages for Common Criteria evaluations and coordinated with 70+ SMEs under aggressive timelines. A former longtime sysadmin and IT director, Matt blends deep operational knowledge across *nix, Windows, and macOS with program management skills to bridge engineering, product, and support teams. Based in Rochester, NY, he’s rebooting his career with a focus on scalable docs and developer-facing APIs, bringing a rare mix of editing craft, process design, and hands-on infrastructure experience.
10 years of coding experience
7 years of employment as a software developer
High School, High School at McQuaid Jesuit
Advanced Certificate Technical Communications, Advanced Certificate Technical Communications at Rochester Institute of Technology
Intensive Japanese for Science & Technology, Intensive Japanese for Science & Technology at Kanazawa Institute of Technology
Japanese Mandarin Chinese Italian, Japanese Mandarin Chinese Italian at University of Rochester
English, Japanese, Chinese, French, Italian