Matt S is an enterprise technology leader with 25 years of experience turning complex communications and collaboration architectures into measurable business outcomes, including $100M+ in documented cost savings. As Associate Director of Enterprise Architecture & Strategy at RTX, he oversees a global UC&C and contact center portfolio supporting 185,000+ users and chairs the Technical Architecture Board that sets standards and lifecycle policy. He’s led large cloud contact center selections and deployments (Genesys Cloud CX for 25,000 agents), hybrid voice integrations across Cisco and Microsoft Teams, and SIP modernizations that delivered multimillion-dollar annual savings while averting a $170M cost risk. Trusted by C-suite stakeholders, he blends hands-on systems design, vendor governance, and financial stewardship to drive IT transformation and M&A synergy. A sysadmin and automation enthusiast by background, he combines deep infrastructure craft with executive-level communication to make architecture actionable.
9 years of coding experience
12 years of employment as a software developer
Thayer Leadership
BA, History, Sociology, BA, History, Sociology at Walla Walla University
WoW addon to warn when someone in the party/raid does not have the Arcane Intellect buff.
Contributions:4 PRs, 18 pushes, 5 branches in 2 years
partybuffworld-of-warcraftraidaddon
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Matt S - Associate Director, Enterprise Architecture & Strategy