Matt Simpson
Customer Success Manager at Connectr
Cambridge, England, United Kingdom
Summary
👤
Senior🎓
Top SchoolMatt Simpson is an experienced Customer Success Manager with 10 years in SaaS and account management, currently driving client value at Connectr after recent roles at Rippl and Skuuudle. He blends a customer-centric, relationship-first approach with commercial acumen honed across enterprise and mid-market accounts, consistently guiding implementations and optimising product adoption. Comfortable translating technical concepts into business outcomes, he leverages a tech-curious mindset—unusually reflected by a parallel GitHub identity with interests in React, TypeScript, Rust and AI. Based in Cambridge, he has a background in facilities and property software which informs his strong domain empathy for complex B2B workflows. Colleagues describe him as strategic yet hands-on, able to balance retention metrics with thoughtful, long-term partnership building.
10 years of coding experience
8 years of employment as a software developer
English,Maths, Media, Business, Communication and Media Studies, English,Maths, Media, Business, Communication and Media Studies at Cambridge Regional College
Github Skills (102)
integrations10
react-native-expo10
api10
mysql10
tamagui10
prisma10
tailwindcss10
expo-router10
mongodb10
documentation10
accessibility10
cypress10
planetscale10
tasty10
sql-query9
Programming languages (3)
Github contributions (5)
Uvacoder/port-msmps
Oct 2021 - Sep 2022
Contributions:11 commits in 10 months
msmps/msmp.me
Apr 2021 - Sep 2024
🚀 - Portfolio built with Next.js, Tailwind, and Vercel.
Contributions:2 PRs, 5 pushes, 3 branches in 3 years 5 months
next-jsreacttailwindcsstailwindvercel
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