Matt Toback is an experienced culture and customer-success executive with 11 years in senior leadership and a long history building product, UX, and commercial teams for infrastructure and observability companies. As VP, Culture at Grafana Labs he focuses on preserving and scaling company values during rapid growth, having been employee #1 and previously led Strategic Customer Success and UX initiatives. His background includes founding and leading businesses—CEO of Ubersmith and employee #1/CFO at Voxel—giving him a rare blend of operational, financial, and product instincts. He also runs a private professional coaching practice, applying entrepreneurial lessons to help leaders align values with career choices. Based in New York, he combines hands-on experience launching products and teams with a talent for translating customer needs into scalable organizational practices. Notably, his career thread is consistently about building systems—technical, commercial, and cultural—that endure through fast growth and acquisitions.
11 years of coding experience
13 years of employment as a software developer
Bachelor of Science, Management, Bachelor of Science, Management at Rensselaer Polytechnic Institute - The Lally School of Management
Contributions:341 commits, 252 PRs, 262 pushes in 11 months
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