Summary
Matthew Cuevas is a Sr. Cloud Support Engineer with a decade of hands-on experience helping enterprises migrate and operate cloud-native services across AWS and Atlassian ecosystems. His career spans roles at Amazon, Dell Technologies, Cisco and Atlassian partners, blending deep troubleshooting skills with systems-level engineering for disaster recovery, VxRail, and messaging platforms. Known for consistently high customer satisfaction and fast incident resolution, he moves fluidly between support, migrations, and platform engineering tasks. Based in Fuquay-Varina, NC, Matthew pairs an operations-first mindset with practical automation experience, often surfacing root causes that prevent repeat incidents. Despite an associate degree background, his trajectory shows rapid progression into senior cloud roles and cross-vendor expertise that teams rely on during complex cloud transitions.
10 years of coding experience
2 years of employment as a software developer
Associate’s Degree Associate in General Education, Associate’s Degree Associate in General Education at Durham Technical Community College
English, Spanish