Senior Specialist Solutions Architect - Amazon Connect at Amazon Web Services (AWS)
City of London, England, United Kingdom
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Summary
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Senior
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Top School
Matthew De Neef is a Senior Specialist Solutions Architect focused on Amazon Connect with 11 years of cloud engineering experience, currently based in the City of London. He designs and scales customer experience architectures for UK&I financial institutions, translating complex contact-centre and serverless AI requirements into production-ready AWS solutions. At AWS he has progressed from hands-on Cloud Support roles to subject-matter expertise in Lambda, API Gateway, Lex, Polly and other AI services, combining deep troubleshooting experience with advisory and enablement work. Matthew is known for distilling technical complexity into practical patterns and community-facing content that helps customers adopt best practices at scale. He brings an engineer’s curiosity and ethical mindset to technology adoption, enjoying continuous learning and contributing code and guidance outside formal employer channels. A background in computer engineering and early product management gives him both systems-level technical rigor and a user-centred perspective on product design.
11 years of coding experience
8 years of employment as a software developer
High School, High School at Howick High School
Bachelor’s Degree (Honours) Computer Engineering, Bachelor’s Degree (Honours) Computer Engineering at University of KwaZulu-Natal
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Matthew De Neef - Senior Specialist Solutions Architect - Amazon Connect at Amazon Web Services (AWS)