Matthew Laconis
Execuitive Technical Service Coordinate
Traverse City, Michigan, United States
Summary
👤
Senior🎓
Top SchoolMatthew Laconis is an experienced executive technical support lead with nine years in high-touch white‑glove IT services, currently coordinating executive technical service at Hagerty after supporting C‑level leaders at HCL, Adient, and HPE/DXC. He excels at confidential, fast-paced problem resolution across endpoints, mobile device management, conferencing systems, and imaging/deployment pipelines (Intune, SCCM, OneDrive, ServiceNow) while leading and mentoring small teams. Matthew has repeatedly managed technology transitions during corporate spin‑offs and maintains disciplined asset and documentation practices that keep SLAs low and executives productive. Based in Traverse City, Michigan, he pairs hands‑on troubleshooting with process improvement and a knack for keeping complex meeting tech reliably working — a useful skillset often invisible until it matters most.
10 years of coding experience
4 years of employment as a software developer
ASSOCIATE’S OF SCIENCE, Network and System Administration/Administrator, ASSOCIATE’S OF SCIENCE, Network and System Administration/Administrator at ITT – Technical InstituteGithub contributions (5)
laconiz/metis
May 2020 - Dec 2020
Contributions:18 pushes, 2 branches in 6 months
laconiz/eros
Dec 2019 - Feb 2020
Contributions:21 commits, 53 pushes, 2 branches in 2 months
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