Matthew Lemmond is a Reliability Engineer with a decade of hands-on experience building and supporting resilient systems at IBM, blending software development skills in Ruby, Rails, Python, and Java with a strong operational focus. He progressed from client-facing technical support to reliability engineering, bringing practical troubleshooting experience and a user-centered approach to incident resolution and system hardening. A UNC Charlotte computer science graduate with a minor in mathematics and a consistent 3.7 GPA across degrees, he pairs solid academic grounding with real-world delivery. Based in Durham, NC, Matthew leverages past helpdesk and grading roles to communicate complex technical issues clearly to both engineers and stakeholders. He is comfortable shipping code and owning reliability outcomes, with an eye for automating repetitive support tasks to improve system uptime.
10 years of coding experience
3 years of employment as a software developer
Bachelor of Science - BS, Computer Science, 3.7, Bachelor of Science - BS, Computer Science, 3.7 at University of North Carolina at Charlotte
Associate of Arts and Sciences - AAS, Computer Engineering, 3.7, Associate of Arts and Sciences - AAS, Computer Engineering, 3.7 at Stanly Community College (SCC)
Contributions:8 PRs, 51 pushes, 9 branches in 1 month
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